Support

How can we help?

We reply to every request within two business days. To help us answer quickly, include:

  • Your store URL (yourstore.myshopify.com)
  • The page where you see the issue
  • What you expected and what happened instead

Many answers are already in the documentation and its FAQ.

Support covers theme setup and bugs in the theme. It doesn't cover custom code, third-party apps, or design services.

Optional, but it helps us look into the issue.